I have established many contacts within the luxury fashion industry, and nothing is too challenging—often times the solution is in tearing apart the problem. Let me help your business or brand with my knowledge and first-hand experience with clients, to help you understand what your customers want and need.
RETAIL
Advising on selling ceremonies/customer service standards
Creating a strong, visual brand
Creating a strong, visual brand
Staff training on standards, pinning and altering ready-to-wear, best practices, client development and retention
Advising on store systems and processes
Creating training packages, PDF’s, in-store materials
Client event planning and creation
Assist with hiring teams, such as Personal Shopping
Collection overview and feedback for designer amendments
Wide range of industry contacts to help connect your business with clientele or business leaders
E-COMMERCE
Website design and layout/page advice
Brand and art direction synergy
Customer experience (UX) advice
Client retention strategy and loyalty
Identifying where your business needs to be more client centric
Digital experience and general style advice for online platforms
Marketing campaign and strategy advice
Fashion Editorial—both creation and advising on house style
Systems and process planning for in-house tech building
Advising on back-end solutions as well as how to implement them
Advising on work-flow processes, such as order creation, logistics, and fulfilment
Client event planning and creation
Assist with hiring teams and what to look for in candidates, such as digital Personal Shopping
An example of branding and art direction synergy, produced for MATCHES
